FREE SHIPPING ON ORDERS OF $65 OR MORE!

SIGN-UP FOR OUR EMAIL LIST TO LEARN ABOUT NEW PRODUCT DROPS!

0 Cart
You Just Added:
    Product Quantity Total
    You have items in your cart
    You have 1 item in your cart
    Total

    Have a discount code? Continue to checkout to redeem it.

    Shopping Cart

    ALL SALES ARE FINAL. No returns or exchanges. When the incorrect or damaged merchandise has been received, the Delmarva Shorebirds will ship out the correct merchandise. If you received an incorrect or damaged order, please use the Customer Service contact us form. This will help us better track your email inquiry and ensure you will get a quicker response to your request. Please note that Delmarva Shorebirds Official Store will only refund shipping if your return was a result of our error.

    Damaged or Defective Items

    If you received a damaged or defective item, please send us an email with the details of your damaged or defective order inquiry by using the contact us form. This will help us better track your email inquiry and ensure you will get a quicker response to your order change request.

    We will follow up and send you a call tag to pay for the return shipping costs or authorize you to ship and refund your cost to your credit card. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us. 

    Wrong item received

    If you received a incorrect order, please send us an email with the details of your incorrect order inquiry by using the contact us form.

    We will follow up and send you a call tag to pay for the return shipping costs. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us.

    Wrong Size or Fit

    If you received an item which was different from the size you ordered, we will ship the correct size to you and provide you with a return shipping label for the incorrect size.  Please use the contact us form to let us know.

    If you received an item which is the correct size that you ordered and it does not fit, you may exchange that item for a different size in the same item if it is available.  If it is not available, we will work with you to provide a different item, or a store credit.  The buyer will be responsible for return shipping, and the new item will not be shipped out until the previous item has been received.  Again, please use the contact us form to start an exchange.

     

    Partial Orders

    If you received a partial order, please send us an email with the details of your partial order inquiry by using the contact us form. Please ensure to include the full details of what item(s) you are missing from your order, as well as the item(s) you did receive.

    If you received an email stating one of your items is currently backordered or may experience a delay, please review that email to inform you of when your item will be shipped out. 

    When can I expect my credit to be completed?

    Due to the high volume of credit requests we receive, please allow up to 14 business days to fully process any credit requests.